Rust & ReiseRust & Reise

Policy

Shipping & Delivery

Processing Time

Orders are processed within 3 business days after payment is received.

Delivery Timeframes

  • Local Delivery: Estimated 1 – 3 days
  • National Delivery: Estimated 2 – 4 days
  • Delivery times may vary based on courier delays or high-volume periods.

Shipping Fees

A standard shipping fee of R80.00 applies to all shipping.

Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS.

Undeliverable Packages

If a parcel is returned due to an incorrect address or failure to collect, the customer may be responsible for additional delivery fees.

Damage or Issues

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours with photos so we can assist immediately.

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